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Process Excellence

Lean Thinking

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Drive business performance and create competitive advantage through superior business processes.
 

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Whether your organization is undergoing a comprehensive business transformation, seeking to build a continuous improvement capability, or addressing specific functional process performance issues, GPE consultants can help.

Innovation made practical through culture, process, and tools. 

How We Can Help

​We bring your mission-critical projects back on track, nurture innovation and growth in your agency by:​
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  • Identifying operational constraints
  • Streamlining and rationalizing processes
  • Boosting your team's performance
  • Making your tools, processes and people future-ready.
  • Scaling your capabilities to support your organization’s strategy and needs -Navigating to results.
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Key Elements of Our
Process Excellence

  • Diagnose - Identify the need for change;  conducting a process audit. 

  • Analyze current process - fully understand the process from A-Z.

    • What in the process is broken?

    • Which steps in the process create roadblocks?

    • Which step requires the most time to complete?

    • Which step causes the most delays?

    • Are there any steps that cause costs/resources to go up?

    • Are there any steps that cause quality to go down?

  •  Present results - Articulate the necessity for change and how it impacts the organization. 

  • Obtain commitment and support from leadership.

  • Create improvement strategy.

    • what steps in the process are broken.

    • why and how they should be improved.

    • any financial and resource implications. 

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Key Elements of Our Training
- The Velocity Academy -
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​Investing In Your Talent

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  • The Velocity Academy is a process improvement and change management program that teaches teams to solve process problems as they arise and develop an understanding that prevents the recurrence of those problems. Teams learn to innovate and re-shape existing business processes to deliver world class services and products.

  • The Velocity Academy provides training and support using continuous process improvement methodologies (e.g. Lean), focusing on the identification and elimination of waste within a process. We ...

    • Provide training on methodologies to improve processes and reduce waste;

    • Develop a deep commitment to continuous improvement;

    • Become the champion to drive continuous improvement throughout the entire organization.

    • Provide high quality, outcome-focused training opportunities that offer transformational skills and expertise to all levels of of the organization;

    • Support your leaders and teams to innovate your service delivery so you are viewed by your clients as a strong, efficient, and customer-focused organization;

    • Ensure trainees are successful in implementing innovations that align and improve mission-level metrics through follow-up consulting services, tracking progress, and celebrating successes;

    • Deliver customer-focused innovations

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We help clients achieve dramatic improvements in efficiency, effectiveness and innovation by integrating and simplifying core employee work processes.

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